Designing human experiences.

Hi, I'm Quynh. I'm a product designer working at the intersection of AI and human-centered systems: health tech, media, and creative tooling. ✴︎ ✎

Currently MHCI @ Carnegie Mellon

Work.

Civic platform · Minneapolis

WelcomeMN

Immigrant resources made legible: navigation, trust, and plain language for newcomers.

⊙ Civic tech ⇒ UX Research ♛ Web platform

Mobile product · resale

Plus Closet

Plus-size-first resale: fit, trust, and checkout on small screens.

⊙ E-commerce ⇒ Product Design ♛ Mobile

Current Research.

in progress — process, not a polished case study yet

Clinical care-coordination dashboard

Semester 1 · information architecture phase

CMU Human-Computer Interaction Institute · UPMC collaboration

Research assistant on a clinical care-coordination project at the CMU Human-Computer Interaction Institute, advised by Prof. John Zimmerman and working under PhD researcher Minjung Park. I'm shaping the information architecture for an auto-documentation dashboard that supports ICU nurses and respiratory therapists during the SAT/SBT “Wake Up and Breathe” critical-care protocol — translating clinical workflow and co-design research into structured dashboard concepts.

What I'm working on

Mapping the SAT/SBT protocol into a clear information architecture
Defining what should be auto-captured vs. clinician-confirmed
Differentiating views across nurse, respiratory therapist, and charge-nurse roles

Open questions

Which moments in the protocol most need documentation support — and which should stay out of the way?
How much automation earns clinician trust without hiding accountability?
Where do roles need shared context vs. their own tailored view?

Contributing to a paper submission targeting January 2027.

Making.

other things I've made

[1.0] Commentary on attention, technology, and how we live online.

⊙ Content ⇒ 120K+ community

[2.0] A film photobooth built for the slow joy of analog in a fast, pixel-perfect world.

⊙ Interactive ⇒ Physical + Code

[3.0] Picklepals, a team management app for players to organize games and leagues.

⊙ Product ⇒ Figma Prototype

[4.0] An intentional redirect app for the moment after you pick up your phone.

⊙ Product ⇒ Mobile Design

About.

Hi, I'm Quynh.

But most people call me Q.

I'm a product designer working at the intersection of AI and human-centered systems. I care about public trust in technology and how design can make complex, high-stakes information transparent and accessible for the people who need it most, in health tech, media, and civic systems.

Before studying HCI at Carnegie Mellon, I spent three years in editorial at an independent literary press producing Pulitzer Prize finalists and National Book Award winners. A submission portal failure that systematically blocked writers from underrepresented communities made something clear: information architecture is never neutral — and it solidified my commitment to human-centered design.

I also create content about technology, attention, and digital behavior, reaching 120K+ on social platforms. My work has been featured in the Associated Press and Newsweek.

Outside of work you can find me deep in a literary fiction novel, running, playing tennis, searching for the best matcha in the city, or sitting outside looking at trees longer than most people think is reasonable.